Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role Summary

The Account Manager, Securities Finance will oversee a portfolio of assigned clients, assist the relationship manager to develop new business from existing clients and executing business implementation plans.

You will be the first point of client contact for any securities finance queries and will liaise with cross-functional internal teams (including Operations and Business Management Teams) to improve the entire client experience.

As a client-facing role, this is an unparalleled opportunity for anyone eager

to obtain experience with a broad base of client segments in the securities finance domain. To be successful in this role, you will be required to develop strong relationships with clients, connect with key internal stakeholders and the ability to prepare and present at client presentations.

What you will do

Client Account Administration

• Managesend-to-end account administration for securities lending clients, ensuring accurate setup, fee review, and system updates.

Client Engagement & Needs Anticipation

• identifies client service needs and integrates organizational knowledge to deliver tailored solutions.

Business Development Support

• Partners with relationship managers to support business growth through client presentations, implementation planning, and servicing coordination.

Service Optimization & Analysis

• Evaluates client account objectives to identify opportunities for service enhancements and operational improvements.

Daily Operations & Inquiry Management

• Handles daily client activity, processes transactions, resolves inquiries, and ensures proper documentation and data integrity.

Action Planning & Execution Oversight

• Leads the development and execution of action plans for client activities, coordinating with internal teams and external vendors as needed.

Fee Management

• Ensures accurate fee setup and validation within the securities lending system.

Process Improvement & Service Innovation

• Identifies and implements service efficiencies and process improvements using proactive and creative approaches.

Primary Client Contact

• Serves as the first point of contact for day-to-day client queries related to their securities lending programs.

Client Communication & Documentation

• Maintains regular communication with clients regarding account status and documentation needs, and ensures thorough documentation of services and communications.

Portfolio Analysis

• Conducts statistical analysis on client portfolios to uncover untapped opportunities.

About You

We're looking for someone who thrives in a client-facing environment and is passionate about delivering exceptional service in the securities finance space. You may be early in your career or looking to pivot into a dynamic role with exposure to institutional clients and cross-functional teams.

You bring:
• Experience in financial servicing, accounting, or operations-ideally within securities finance or asset services, with a focus on client servicing.
• A solid understanding of finance, portfolio management, and accounting principles to support client transactions and reporting.
• Strong analytical and problem-solving skills, with the ability to identify service improvements and drive efficiency.
• Excellent communication skills-both written and verbal-with confidence in presenting to clients and internal stakeholders.
• A proactive mindset, positive attitude, and eagerness to learn and grow in a fast-paced environment.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.